Retail Sales Executive
Year Pune, Maharashtra, India
Job Description
- Sales:
- Ensure 100% sales process implementation and compliance
- Meet daily sales and conversion targets and improve performance on all KPIs (including OL, Edge Profit Pool and Accessory Sales)
- Ensure all customers are attended to appropriately and timely resolution of customer escalations
- Daily follow up on complaints with the concerned stakeholders to ensure timely resolution as per predefined SLA & TAT
- Improve overall customer experience (VOC, Customer NPS, Mystery Audit Score) and take corrective actions based on customer feedback
- Keeping updated on product knowledge, promotions and processes
- Attending trainings
- Life insurance
- Morning shift
- Performance bonus
- Pune, Pune - 411104, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- Retail sales: 1 year (Preferred)
- total work: 1 year (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD2881417
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear