Job Description

Our company is looking for a professional Retail Sales Executive to oversee all receptionist and sales duties at our ground floor. You will perform a range of duties including answering phone calls, maintain records and files.

Your central goal is to provide our clients with outstanding customer service and support. As the 'face' of our company, the successful candidate will be presentable and friendly, with outstanding people's skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities:

• Greet guests and provide them with superb customer service.
• Assist guests with accurate information (ex. product knowledge, pricing and and after-sales service)
• Answer customers' questions about specific products/services
• Manage returns of merchandise
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Monitor, organize and forward emails.
• Maintain records and files.

Job Type: Full-time

Pay: From ?14,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Margao, Goa: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Konkani (Required)
• English (Required)

Work Location: In person

Application Deadline: 28/10/2024