Job Description

SmokeShack is a bold, quirky, and flavor-packed dining experience offering burgers, grilled chicken, loaded fries, rice bowls, wings, and more. We pride ourselves on our lively atmosphere and exceptional customer service. Step up the flavor and join the SmokeShack team!

Responsibilities

1. Customer Service:

• Greet guests warmly and make them feel welcome.
• Provide menu recommendations and upsell items.
• Take and serve food and drink orders efficiently and accurately.

2. Order Management:

• Accurately record orders and relay them to the kitchen team.
• Monitor tables to ensure guests' satisfaction and handle complaints professionally.

3. Hygiene and Cleanliness:

• Maintain cleanliness and presentation of tables, dining area, and utensils.
• Follow all safety and sanitation guidelines.

4. Team Collaboration:

• Assist with table setups, restocking items, and clearing tables.
• Support teammates during peak hours and busy periods.

5. Cash Handling:

• Process payments and handle cash or card transactions.
• Keep track of daily orders and maintain proper billing practices.

Requirements

• Prior experience as a waiter/waitress in a fast-paced environment (preferred but not mandatory).
• Strong interpersonal and communication skills.
• Ability to work well under pressure and in a team-oriented environment.
• Knowledge of SmokeShack's menu offerings or a willingness to learn quickly.
• Flexible availability, including evenings, weekends, and holidays.

What We Offer

• Competitive salary and tips.
• A fun, energetic work environment.
• Opportunities for growth within the SmokeShack family.
• Complimentary meals during shifts.
• On-the-job training and support.

Job Type: Full-time

Pay: ?8,188.40 - ?15,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Expected Start Date: 25/12/2024