A restaurant waiter is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. They play a crucial role in enhancing the dining experience by delivering prompt and courteous service to patrons.
Key Responsibilities:
• Greeting guests as they arrive at the restaurant and escorting them to their tables.
• Presenting menus to guests and explaining menu items, specials, and promotional offers.
• Taking food and beverage orders accurately and efficiently, ensuring special requests and dietary restrictions are noted.
• Communicating orders to the kitchen staff and bartenders, ensuring timely preparation and delivery of food and drinks.
• Serving food and beverages to guests in a professional and courteous manner, adhering to presentation standards.
• Anticipating guests' needs and providing recommendations on menu items, beverages, and wine pairings.
• Checking back with guests to ensure satisfaction with their meals and addressing any concerns or complaints promptly.
• Clearing tables and resetting them for the next guests in a timely manner.
• Processing guest payments accurately, handling cash, credit cards, and other payment methods efficiently.
• Collaborating with other restaurant staff to maintain cleanliness and organization in the dining area, including assisting with basic cleaning tasks.
• Following all food safety and sanitation procedures to ensure the health and safety of guests and staff.
• Upholding restaurant policies and procedures, including alcohol service regulations and uniform standards.
• Maintaining a positive attitude and professional appearance at all times, representing the restaurant in a positive light.
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Schedule:
• Day shift
• Rotational shift
• Weekend availability
Experience:
• total work: 2 years (Preferred)
Work Location: In person
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