Job Description

Location: Goa


Your Role:


As a food and beverage service manager you will be responsible for managing F & B operations and for delivering an excellent guest experience. Candidate should be able to forecast, plan and manage all F & B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. Your responsibilities will include:


• Recruit, train, and manage restaurant staff, including servers, hosts, and kitchen personnel. Conduct performance evaluations and address any staffing issues.
• Oversee day-to-day restaurant operations, including opening and closing procedures, ensuring proper staffing levels, and managing reservations.
• Maintain a high standard of customer service by interacting with guests, addressing their needs, and resolving any issues or complaints.
• Develop and update menus, taking into account seasonal ingredients and guest preferences. Monitor the quality and presentation of food and drinks.
• Create and manage budgets, monitor expenses, and optimize revenue through pricing strategies and upselling techniques.
• Manage restaurant inventory, including food, beverages, and supplies. Monitor stock levels, place orders, and minimize wastage.
• Ensure compliance with health and safety regulations, including food safety standards and fire safety. Conduct regular inspections of the dining area.
• Develop and execute marketing and promotional strategies to attract customers and increase restaurant revenue.
• Implement and maintain quality standards for service, cleanliness, and food preparation.
• Provide training to staff on service standards, procedures, and customer service techniques.
• Prepare and submit regular reports on restaurant performance to hotel management.
• Foster positive relationships with regular guests and handle special requests or reservations for VIPs.
• Coordinate and oversee special events, banquets, and private dining functions within the restaurant.
• Implement cost-control measures to optimize profit margins, such as monitoring portion sizes and reducing waste.

Skills & Requirements:


• Hotel Management and/or skill relevant education preferred
• Pleasing personality and good communication skills
• Computer dexterity: MS Office (Word, Excel, PPT)
• Prior relevant hospitality experience in position of application.

Must be open to joining at any of the AM Hotel Kollection locations (AM Hotel Kollection is now at 11 locations & growing)