Interview, select, train, supervise, counsel and discipline outlet staff for the efficient operation of the outlet. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments.
Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings.
Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.
Maintain profitability of outlet to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost-saving and profit-enhancing measures.
Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system.
Ensure that all standards and hotel cash handling procedures are met.
Ensure compliance with local, state and federal laws.
Ensure adequate staffing levels for anticipated business during shift.
Coach staff to adhere to outlet service standards.
Maintain cleanliness of all outlets-restaurant, lounge, service areas, room service, floor landing for room service trays and outlet staff coolers.
GOOD COMMUNICATION SKILL AND SHOULD HAVE WORKED WITH GOOD CHAIN OF REASTAURANT.Job Types: Full-time, PermanentPay: \xe2\x82\xb960,000.00 - \xe2\x82\xb970,000.00 per monthBenefits:
Food provided
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental pay types:
Yearly bonus
Experience:
total work: 6 years (Preferred)
Work Location: In person
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