Ensure Smooth Daily Operations: Oversee daily operations, ensuring that the restaurant runs efficiently and meets established standards.
Inventory Control: Manage inventory levels, conduct regular stock checks, and order supplies to prevent shortages or overstocking.
Equipment Maintenance: Ensure all equipment is properly maintained and functional, arranging repairs or replacements as needed.
2. Customer Service
Customer Satisfaction: Maintain high levels of customer satisfaction by addressing complaints promptly, ensuring quality service, and maintaining a clean and welcoming environment.
Customer Feedback: Gather and analyze customer feedback to improve service and food quality.
3. Financial Management
Budget Management: Develop and manage the restaurants budget, controlling costs and optimizing expenses.
Financial Reporting: Prepare regular financial reports, including profit and loss statements, sales reports, and expense reports.
Revenue Enhancement: Implement strategies to increase sales and revenue, such as promotions, special events, and menu optimization.
4. Staff Management
Hiring and Training: Recruit, hire, and train staff to ensure a skilled and competent workforce.
Staff Scheduling: Create and manage staff schedules to ensure adequate coverage during peak and off-peak hours.
Performance Management: Monitor staff performance, provide feedback, and conduct performance appraisals.
5. Compliance and Safety
Regulatory Compliance: Ensure the restaurant complies with health and safety regulations, food safety standards, and other relevant laws.
Health and Safety: Implement and enforce safety protocols to protect staff and customers from accidents and health hazards.
6. Marketing and Promotions
Marketing Strategies: Develop and execute marketing plans to attract new customers and retain existing ones.
Community Engagement: Engage with the local community through events, sponsorships, and partnerships to build the restaurant's brand and reputation.
7. Quality Control
Food Quality: Ensure that all food served meets the restaurants quality standards.
Service Quality: Maintain high standards of service delivery to ensure a consistent customer experience.
8. Menu Development
Menu Planning: Work with chefs and kitchen staff to develop and update the menu, incorporating customer preferences and seasonal ingredients.
Costing and Pricing: Set menu prices based on cost analysis and market trends to achieve desired profit margins.
9. Technology Utilization
POS Systems: Oversee the use and maintenance of point-of-sale systems and other restaurant management software.
Data Analysis: Use data from POS systems and other sources to make informed decisions about operations, marketing, and financial management.
10. Sustainability and Innovation
Sustainability Initiatives: Implement eco-friendly practices and sustainability initiatives to reduce the restaurants environmental impact.
Innovation: Continuously seek out and implement innovative practices and technologies to improve efficiency and customer experience.
Job Type: Full-timePay: Up to \xe2\x82\xb923,000.00 per monthBenefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Experience:
total work: 1 year (Preferred)
Work Location: In person
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