• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Ability to commute/relocate:
• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
• total work: 1 year (Preferred)
• Guest relations: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
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