JOB DESCRIPTION OF RESTAURANT HOSTESS* Female Candidate Job Summary: To receive and record table reservations requested for the restaurant. To extend warm and courteous welcome and hospitality to guests visiting the restaurant and allot them a table. Duties and Responsibilities
Receive and post table reservations in the register, ensuring equity of load between stations.
Clean and arrange the hostess desk and menu cards.
Attend briefings before the restaurant opens.
Attend to all telephone calls of the restaurant in the shift.
Receive guests and lead them to their reserved tables.
Handout wine lists and menu cards to the guests.
Take orders from guests if required.
Provide guests with hotel information.
Go to the guest and enquire whether the food and service are up to their satisfaction. Handle any complaints
Wish greetings to every guest when leaving and invite them to come again.
Record the names of guests in the daily cover register.
Page guests if phone calls or messages come for them.