\xe2\x80\xa2Greet guests with warmth and escort them to their tables \xe2\x80\xa2Ensures high quality of guest service, is visible & actively participates in service, assist in taking & serving orders \xe2\x80\xa2Ensuring customer dining area is spotless at all times, esp during prime rush hours \xe2\x80\xa2Dinnerware & cutlery are in their designated areas for service \xe2\x80\xa2Oversee the Billing for all orders, sending KoTs to kitchen/bar as soon as order is received from guests. Run the billing system till the cashiers shift start \xe2\x80\xa2Engage in guest interaction in an appropriate manner, create personalized experiences, establishes a network of regular guests and keep accurate records \xe2\x80\xa2Must have good experience and knowledge about Bar drinks/Continental & Italian cuisine/ Pastry cafe \xe2\x80\xa2Prepare daily / weekly revenue and cost reports for management \xe2\x80\xa2Plan events as per the customer requirements, offer menu/ drinks advice when asked and co-ordinate all planned events with kitchen, service and management teams \xe2\x80\xa2Follow company policies and procedure regarding handling of cash, property, products and equipment \xe2\x80\xa2Oversee team performance and evaluate how well employees are executing day-to-day tasks. Appraise staff performance and provide feedback to improve productivity \xe2\x80\xa2Ensure all employees maintain required food handling and sanitation certifications and practices \xe2\x80\xa2Ensure proper grooming and hygiene standards for all front of house and back of house teams \xe2\x80\xa2Audit inventory levels of ready products on display to ensure availability \xe2\x80\xa2Keep a daily check on ingredient/ packaging stock and order supplies as needed from vendors \xe2\x80\xa2Take ownership of guest concerns & requests. Resolve any issues and approve return/ replacement/ additional dessert to ensure guest satisfaction when glitches occur \xe2\x80\xa2Organize administrative and executive meetings at low rush hours (between 3-5pm) as per time scheduled to forecast weekly/ monthly goals and objectives \xe2\x80\xa2Resolve any workplace conflicts between any team member - front/back of house effectively. Mediate any problems to ensure that staff cooperate and create the best experience for guests possible \xe2\x80\xa2Ensure that all equipment and tools are in good working order and maintained properly \xe2\x80\xa2Perform closing procedures at the end of the day as instructed by management Job Types: Full-time, Permanent Pay: \xe2\x82\xb920,000.00 - \xe2\x82\xb925,000.00 per month Schedule:

• Fixed shift

Supplemental pay types:

• Overtime pay
• Yearly bonus

Education:

• Diploma (Preferred)

Experience:

• total work: 3 years (Preferred)

Language:

• English (Preferred)

Work Location: In person