Job Description

The role of a Cashier in a microbrewery involves processing payments, managing cash transactions, and providing excellent customer service while maintaining accuracy and attention to detail. Here's a breakdown of the key responsibilities:

NOTE - EXPERIENCE ON PETPOOJA SOFTWARE WILL BE PREFERRED.

•Transaction Processing •

• Process Payments : Accurately handle cash, credit, and debit card transactions, ensuring proper charging for all orders.
• Issue Receipts and Change : Provide customers with receipts, count back change, and ensure transactions are completed correctly.
• Handle Refunds and Exchanges : Manage returns or exchanges, following company policies, and processing any necessary adjustments.
• Greet and Assist Customers : Offer friendly service, greet customers warmly, and assist with questions about the menu, promotions, or brewery offerings.

•Cash Management •

• Balance Cash Drawer : Count cash at the start and end of shifts, ensuring that the drawer is balanced and transactions are accurately recorded.
• End-of-Day Reconciliation : Prepare cash-out reports, verifying total sales, tips, and any discrepancies to submit to management.
• Handle Cash Securely : Follow cash-handling procedures to prevent errors and losses.
• Provide Information : Explain pricing, answer inquiries about seasonal or specialty brews, and direct guests to the right areas for seating or ordering.
• Resolve Payment Issues : Address any payment-related concerns professionally, such as declined cards or billing inquiries.
• •Operational Support •
• Support Order Management : Work closely with servers and kitchen staff to ensure all orders are properly communicated and entered in the point-of-sale (POS) system.
• Assist with To-Go Orders : Help pack and check to-go or takeaway orders, ensuring customers receive the correct items.
• Maintain Clean Work Area : Keep the cashier station tidy and stocked with receipt paper, pens, and any promotional materials.

A Cashier in a microbrewery plays a key role in ensuring efficient transactions, delivering excellent customer service, and supporting daily operations. This position requires strong attention to detail, familiarity with POS systems, and a commitment to accuracy and hospitality.

Job Type: Full-time

Pay: ?17,000.00 - ?20,000.00 per month

Benefits:

• Food provided

Schedule:

• Rotational shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 22/11/2024
Expected Start Date: 28/11/2024