Job Description

Key Responsibilities:

Guest Service & Satisfaction:

Greet guests warmly upon arrival and provide a brief introduction to the restaurant's menu, specials, and offerings.

Maintain a professional and courteous demeanor, ensuring that guests' needs are met promptly and satisfactorily.

Team Leadership & Supervision:

Supervise, train, and guide service staff, including waiters, bartenders, and busboys, ensuring high standards of service.

Delegate tasks to the service team, ensuring they are performed in a timely and efficient manner.

Order Management:

Ensure that orders are taken accurately and communicated to the kitchen and bar staff promptly.

Oversee the timely and accurate delivery of food and beverages to guests.

Cash and Billing Management:

Assist guests with the billing process, ensuring accuracy in charges.

Handle cash, credit card transactions, and any other forms of payment, maintaining accurate records of sales.

Health, Safety, and Hygiene Compliance:

Maintain a clean and safe environment for both guests and staff, adhering to health and safety regulations.

Ensure that restaurant hygiene standards are followed, including the proper handling of food, utensils, and beverages.

Inventory and Stock Management:

Assist in inventory checks for beverage and food stock to ensure the restaurant's needs are met.

Coordinate with the bar and kitchen for proper stock rotation and replenishment.

Administrative Duties:

Assist in preparing and implementing shift schedules for the service team.

Provide feedback and report to the restaurant manager regarding team performance, guest feedback, and overall restaurant operations.

Additional Duties:

Support other staff members in various capacities as required by the restaurant's needs.

Participate in meetings and training sessions to ensure personal and team development.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?20,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Shift allowance
• Yearly bonus

Work Location: In person