Restaurant Captain
Year Kolkata, West Bengal, India
Job Description
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WE ARE HIRING Designation : - Restaurant Captain Location - Kolkata West Bengal Salary : 20,000 to 22,000 Per Month. + Food And Accommodation Education - Diploma or Degree in hotel management Experience -
- Total Experience - 5 Years in Hospitality industry
- Minimum Experience - 2 to 3 Years as a Restaurant Captain / Sr. Steward
- Guest Relations:
- Welcome guests warmly upon arrival, escort them to their tables, and ensure their comfort throughout their dining experience.
- Anticipate guest needs and preferences, providing personalized recommendations and ensuring prompt and attentive service.
- Address guest concerns and complaints promptly and effectively, striving to resolve issues to the guest\'s satisfaction.
- Staff Supervision and Training:
- Supervise and mentor dining room staff, including servers, hosts/hostesses, and bussers, providing guidance and support to ensure exceptional performance.
- Conduct pre-shift meetings to communicate service expectations, menu updates, and special instructions to the team.
- Provide ongoing training and development opportunities to enhance staff skills and knowledge of service standards.
- Service Coordination:
- Coordinate with kitchen and bar staff to ensure timely and accurate delivery of food and beverages to guests.
- Monitor dining room activity and allocate staff resources effectively to maintain smooth and efficient service flow.
- Assist in expediting orders during peak hours and ensure proper table turnover to maximize seating capacity.
- Quality Control:
- Conduct regular inspections of the dining room and guest areas to ensure cleanliness, organization, and adherence to sanitation standards.
- Monitor food and beverage quality and presentation, addressing any issues with kitchen or bar staff as needed.
- Uphold restaurant standards for table settings, d\xc3\xa9cor, and ambiance to create a welcoming and visually appealing environment.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team to deliver exceptional service.
- Strong knowledge of food and beverage service techniques, including wine service and menu pairing.
- Exceptional communication and problem-solving abilities, with a customer-focused approach to service delivery.
- Language: English, Hindi
- Food provided
- Day shift
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Job Detail
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Job IdJD3285676
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear