Restaurant Captain (baner)
Year Baner, Pune, Maharashtra, India
Job Description
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Vangard is a renowned multi chain restaurant group with its presence in Mumbai and Pune known for its authentic Kerala cuisine, providing a delightful dining experience with a focus on traditional flavors and warm hospitality. Restaurant Captain Duties and Responsibilities:
- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menu and presentation standards..
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Serve food courses and beverages to guests.
- Set tables according to type of event and service standards.
- Record transaction/ orders in Point of Sales systems at the time of order.
- Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverages.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
- Present accurate final bill to guest and process payment.
- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Ensures that hotel brand standards and SOP\'s are consistently implemented.
- Good command in both spoken and written English.
- Should have pleasing personality.
- Excellent guest service skill.
- Good knowledge of food and beverage service.
- Food provided
- Day shift
- Morning shift
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Job Detail
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Job IdJD3316597
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBaner, Pune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear