Job Description

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.



Your Role and Responsibilities

Responsible to ensure successful deployment of appropriate resources to fulfill project staffing engagements. Works closely with various stakeholders to identify requirements, acquire resources with matching skillset and ensure the resources are utilized effectively and efficiently. Managing project resource staffing with a focus on balancing organization profit and long-term client opportunity. Adherence to scalable staffing processes to ensure long-term client satisfaction and organizational profits. Creative, Problem Solving, Outcome oriented focused on resolving impediments through collaboration with cross geo, cross functional teams. Should be able to work and adapt in fast paced environment, with strong adherence to defined RDM processes and arrive at best practices.




Required Technical and Professional Expertise

• Plan, coordinate, and manage staffing for services engagements. Work with stakeholders to identify requirements, acquire suitable resources, and ensure effective utilization. Evaluate and consider cost, utilization, and profit while staffing.
• Single point of contact with respect to assigned resource assignment and deployment portfolio.
• Strategic Thinking: Highly Professional with skills and experience in planning and management.
• Resource Planning: Develops and manages tactical and strategic resource plans, maintain synergy with WW resource management teams and manage staffing requirements in assigned market. Assist in pre-project planning (supporting the creation of the Work breakdown structure and staffing plans).
• Resource Assignment: Define and execute resource assignment processes. Recommend solutions for balancing resource over-allocation vs resources that are under-utilized.
• Resource Allocation and Optimization: Analyze, understand, optimize and recommend solutions for resource allocation and strategically deploying them to maximize project success. Assist Segment, Practice in meetings and report progress to matching staffing allocation and demand needs.
• Technical Understanding: A working knowledge of various technologies and platforms relevant to the enterprise software industry is essential. This includes familiarity with programming languages, frameworks, databases, cloud platforms, and emerging technologies such as AI, ML.
• Problem Solving Skills: Strong analytical and problem-solving abilities to address technical challenges and optimize resource utilization. RDM often need to troubleshoot project issues, mitigate risks, and propose innovative solutions to ensure project milestones are met.
• Conflict Resolution: Strong in conflict resolution and ability to work in fast paced environment and managing changes effectively with positive attitude.
• Skills: Understands and carries professional knowledge related to assigned department or function.
• Communication Skills: Strong in active listening, persuasion/negotiation, clear and concise expression. Ability to articulate and compare alternatives approaches.
• Client Interaction: Ability to engage with clients regarding technical aspects of resource deployment, project scope, and technology solutions. Understanding client needs and translating them into actionable technical requirements is essential for maintaining client satisfaction.
• Team Skills Alignment: Understand the skill set of available resources throughout their assigned area.
• Collaboration: Collaborating with teams to align with a long-term view of skill(s) needs and skill gaps needed in the organization based on project forecasting.
• Continuous Learning and Adaptability:

Given the rapid evolution of technology in the software industry, RDM should possess a willingness to stay updated with industry trends, new technologies, and best practices. Adaptability to changing project dynamics and client requirements is vital.



Preferred Technical and Professional Expertise

• Data-driven Decision Making: Utilization of data analytics tools and metrics to inform resource allocation decisions and project planning. Resource Deployment Managers often rely on data insights to optimize team productivity, forecast resource needs, and measure project performance.
• Relationship Building: Develop and influence positive relations across all levels of organization.
• Organization Skills: Strong Attention to details with ability to follow defined process steps. Strong administrative, collaborative driving RDM process compliance.
• Facilitate accuracy and recency of the skillset database for the delivery team. Engage alternate resource procurement channels if internal IBM resources are unavailable
• Leadership Skills: Ability to build strong alliances and foster high levels of trust
• Recommend best practice in terms of RDM processes, organization structure to drive excellence.



About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.



IBM Technology Expert Labs consultants have the deepest technical expertise and experience in mainframe application platform technologies, they are experts in advising clients on modernization and optimization of database-driven, secure, integrated platforms for high-performance online transaction and data processing, assisting client IT teams advising them on preparing for a hybrid landscape as they modernize their applications.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?



About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.



Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.




At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.



Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.



For additional information about location requirements, please discuss with the recruiter following submission of your application.



Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.