Job Description

We are looking for a Resort Manager for a leading Hotel Group.

Job Profile

Participates in the development of business strategies for the Hotel which are aligned with Organization overall mission, vision, values and strategies.

Maximises profitability and revenue by directing the operation of the Resort

Achieves goal for Rev Par by developing and implementing yield management strategies to increase occupancy and average rate

Achieves customer satisfaction and room revenue goals by supervising Front Office operations

Meets and exceeds the expectations of the employees by utilising leadership skills and motivation techniques to maximise employee productivity and satisfaction of direct reports

Maintains safe and secure environment for customers and employees

Creates 100% guest satisfaction by providing the guest experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver service and teamwork

Adheres to hotel policies and procedures

Requirements

Minimum of 5-10 years of work experience in hotel management with F&B background

Bachelor's degree in Hotel Management

Experience managing to brand standards

Experience managing owner relationships

Able to resolve conflicts guests, supervisor, and employee

Able to collaborate effectively with other hotel employees and managers to ensure teamwork

Knowledge or hotel operations including preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning

Skills: employee engagement,leadership,operations management,teamwork,leadership skills

Job Types: Full-time, Permanent

Pay: From ?25,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Rotational shift
• Weekend availability

Supplemental pay types:

• Performance bonus
• Shift allowance
• Yearly bonus

Experience:

• total work: 5 years (Preferred)

Work Location: In person