Resident Relationship Manager Sales Facility Management (1 3 Yrs) Gurgaon/gurugram (b2b/corporate Sales)
Job Description
Roles & Responsibilities :1) Ensure that all operations are in compliance with SOPs and company policies, making any necessary adjustments as needed.2) Ensure that all aspects of the residential community are functioning correctly, including facilities management, maintenance, and security.3) Act as the primary point of contact for residents and handle any issues, concerns, or complaints promptly, effectively, and with sensitivity.4) Manage the customer service and support processes to ensure that all residents receive excellent service and support throughout their stay.5) Work closely with the sales team to ensure that all operations are aligned with the sales objectives and provide feedback on any potential operational issue6) Ensure that all residents are complying with stay guidelines and create a welcoming and comfortable environment for residents.7) Prepare regular reports on operations and customer service-related issues and provide recommendations to the management team for improvements.8) Ensure that the residential community complies with all relevant regulations and guidelines. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3123390
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear