Job Description

Job Responsibilities:

• To answer the queries of the guests through mail & over the phone & up selling the services using the best marketing skills.
• Responsible for achieving set revenue targets by maximizing sales along with the team.
• Ensure that customer queries/ complaints are addressed in a timely and efficient manner.
• Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business.
• Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives.
• To ensure that all client details are fully completed, including marketing information. To ensure that you have knowledge of your own and competitors titles in order to achieve the requirements of this role.
• To constantly seek out new revenue generating opportunities to ensure that company targets are met.

Shift: Afternoon Shift

Eligibility Criteria:

• 3 years of experience in Reservations/ International Travel Sales Process.
• Preferred experience from Hotel/ Hospitality/ Travel industry
• Excellent communication skills in English.
• Strong personality with a zeal for sales.
• Confident in handling voice processes.

Process: Multiple

Job Type: Full-time

Pay: ?300,000.00 - ?500,000.00 per year

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Night shift
• Rotational shift
• UK shift
• Weekend availability

Work Location: In person