Reservations Agent
Job Description
Job Summary:
We're seeking a highly organized and customer-focused Reservations & Customer Engagement Specialist to join our travel agency team. The successful candidate will manage reservations, provide exceptional customer service, and promote agency products and services to ensure customer satisfaction and loyalty.
Key Responsibilities:
Reservations, Customer Engagement, Admin Tasks etc.
Requirements:
1. 1-2 years of experience in travel industry reservations or customer service.
2. Strong knowledge of travel industry software (e.g. Galileo).
3. Excellent communication, problem-solving, and organizational skills.
4. Ability to work in a fast-paced environment and prioritize tasks.
5. High school diploma or equivalent; travel industry certification (e.g., ARC, IATA) preferred.
Job Types: Full-time, Part-time, Permanent
Pay: From ?10,000.00 per month
Expected hours: 50 per week
Benefits:
• Flexible schedule
• Paid sick time
• Paid time off
Schedule:
• Day shift
• Evening shift
• Morning shift
• Night shift
• Weekend availability
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3518338
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear