You must also have a fair knowledge of World Geography, excellent English Language communication skills - spoken/written, the ability to delegate work, set clear direction and manage workflow.Extensive knowledge of Amadeus, (GDS) ticketing software.Ability to handle high volume of customer interaction while delivering exceptional service.Professionally assist and follow through with resolution of guest complaints.Sell tickets, season passes, lessons.Assist in the resolution of all guest complaints.Exceptional processing of tickets, be it new issues, refunds or exchanges, including all calculations.Supervising internal ticketing operations, including staff.Providing world-class phone and email customer service to our diverse clientele, from patrons needing assistance with web bookings to concierge desks purchasing tickets for their guests.Job Type: Full-timePay: \xe2\x82\xb912,000.00 - \xe2\x82\xb925,000.00 per monthBenefits:
Health insurance
Provident Fund
Schedule:
UK shift
Supplemental pay types:
Yearly bonus
Experience:
total work: 1 year (Required)
Work Location: In person
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