Reservation Executive
Job Description
Job Summary:
We are seeking a motivated and detail-oriented Hotel Reservation Executive to join our dynamic team. The ideal candidate will be responsible for managing guest reservations, providing information about our hotel services and the proper communication with the hotel owners, and ensuring a seamless booking experience.
Key Responsibilities:
• Handle incoming reservations via phone, email, and online booking systems.
• Provide detailed information about hotel accommodations, amenities, and services.
• Assist guests with modifications and cancellations of reservations.
• Maintain accurate records of bookings and ensure data entry is precise.
• Collaborate with front desk and sales teams to optimize room occupancy.
• Address guest inquiries and resolve any issues related to reservations promptly.
• Monitor availability and update reservation systems accordingly.
• Stay informed about hotel promotions and special offers to effectively communicate with guests and hotel owners.
• Provide exceptional customer service to enhance guest satisfaction.
• Provide proper communication and help hotel owners with their queries and all.
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?16,000.00 per month
Benefits:
• Food provided
Schedule:
• Day shift
• Rotational shift
Experience:
• Reservation Executive: 1 year (Preferred)
Language:
• Bengali (Preferred)
Work Location: In person
Speak with the employer
+91 9433024160
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Job Detail
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Job IdJD3509155
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear