Job Description

The Hotel Overview

The hotel located in the picturesque city of Udaipur, Rajasthan, is a heritage hotel offering a blend of timeless architecture and modern amenities. Known for its exceptional service, scenic views of Lake Pichola, and traditional Rajasthani hospitality, we provides a tranquil and luxurious retreat for guests.

: Female Reservation Executive

Location: Udaipur, Rajasthan
Salary: ?22,000 - ?24,000 (inclusive of service charge)
Additional Benefits: Tips, complimentary food, and accommodation

Key Responsibilities

• Reservation Management:
• Handle room reservation inquiries through phone, email, and online platforms.
• Ensure accurate and timely updates of bookings in the hotel's reservation system.
• Coordinate with other departments to ensure guest requests are fulfilled.
• Customer Interaction:
• Provide detailed information to guests about room types, rates, packages, and hotel amenities.
• Maintain professional and courteous communication with guests at all times.
• Sales & Upselling:
• Promote special offers and upsell higher-category rooms to maximize revenue.
• Identify guest preferences and suggest personalized solutions.
• Administrative Duties:
• Generate daily and monthly reports for occupancy and revenue.
• Assist in managing cancellations, refunds, and changes to reservations.
• Problem Solving:
• Address guest complaints or special requests related to reservations effectively and promptly.

Desired Skills & Qualifications

• Education: Bachelor's degree in Hospitality Management or equivalent preferred.
• Experience: 1-3 years in hotel reservation or front office roles.
• Skills:
• Proficiency in hotel reservation software and MS Office.
• Strong communication and interpersonal skills.
• Attention to detail and excellent organizational abilities.
• Personality: Friendly, customer-focused, and able to handle pressure gracefully.

This role is ideal for candidates passionate about the hospitality industry and looking to work in a culturally rich and vibrant environment like Udaipur. We offers not just a job but an opportunity to grow in a dynamic and guest-centric setting.

Job Type: Full-time

Pay: ?20,000.00 - ?24,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift

Experience:

• total work: 2 years (Preferred)

Work Location: In person

Speak with the employer
+91 9004019894