Job Description

JOB TITLE : Reservation Executive

We're seeking a dynamic Reservation Executive to join our team at Bastian Hospitality Pvt Ltd

• Managing reservations for the restaurant.
• Ensuring accurate and timely reservation processing
• Review reservation booked daily.
• Ensure special handling of repeats guest and very VIP guest.
• Providing excellent customer service by addressing inquiries and resolving issues related to reservations.
• Confirming reservations and sending confirmation details to customers.
• Processing payment for all reservations using a computer reservation system.
• Managing cancellations and modifications to existing reservations.
• Maintaining accurate records of reservations, customer information and other records.

Requirement and Skills :

• Bachelor's degree in Hospitality Management or a related field (preferred).
• Proven experience in a similar role within the hospitality industry.
• Excellent communication and customer service skills.
• Attention to detail and the ability to work in a fast-paced environment.
• Proficiency in reservation management software and tools.

Job Type : Full-time

Pay : ?15,000.00 - ?20,000.00 per month

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: upto 2 years (Preferred)

Job Type: Full-time

Schedule:

• Rotational shift

Experience:

• Hotel management: 2 years (Preferred)

Work Location: In person