:
• Handling and managing reservations process through various communication platforms
• Monitor room sales an improve sales technique
• Handle inquiries and obtain correct information regarding details of reservation
• Confirm and process reservation requests.
• Ensure all information pertaining to reservations are properly taken and entered into the system
• Keep up to date rooms available for sale and any changes in hotel room rates
• Help maximise room sales by upselling to a higher category
• Maintain and update all room reservation transactions, room availabilites
• Handle group bookings as well as end to end reservations processes
• Check arrival list for next day arrival bookings
• Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met
• Perform any other duties as assigned by management
Job Requirements:
• Possess at least a Diploma in Tourism/Hospitality Management/Travel or equivalent
• Possess at least 2 years relevant hospitality experience
• Good communication and interpersonal skills
• Able to commence work soon is preferred
Job Type: Full-time
Pay: From ?35,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
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