Job Description

Job Brief

Managing reservations and booking requests from customers. Ensuring accurate and timely reservation processing. Providing excellent customer service by addressing inquiries and resolving issues related to reservations.
Responsibilities

Handling incoming reservation requests via phone, email, or online platforms. Confirming reservations and sending confirmation details to customers. Coordinating with other departments to ensure the availability of rooms or services. Managing cancellations and modifications to existing reservations. Maintaining accurate records of reservations and customer information.
Requirements and Skills

Bachelor's degree in Hospitality Management or a related field (preferred). Proven experience in a similar role within the hospitality industry. Excellent communication and customer service skills. Attention to detail and the ability to work in a fast-paced environment. Proficiency in reservation management software and tools.
Job Types: Full-time, Permanent

Pay: ?11,099.49 - ?34,012.97 per month

Benefits:

Food provided Health insurance Provident Fund
Schedule:

Morning shift Rotational shift
Shift availability:

Night Shift (Preferred) Day Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person

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