Reservation Executive
Job Description
We are all hearts for willful, cheerful, self-motivated individuals who want to grow together. We are operational in 2 cities currently with a vision of 100+ in coming 10 years. If you want to be part of this exciting and ambitious journey lets catch up to exchange views
• Designation: Reservation Executive
• Location: Gurugram
• Department: Reservation & Revenue
• Experience: 3-5
• Handle inbound reservation inquiries via phone, email, and online platforms promptly and professionally.
• Ensure accurate recording of guest details, preferences, and booking information in the property management system (PMS).
• Maximize revenue opportunities by suggesting upgrades, packages, and special promotions.
• Manage group reservations, ensuring proper communication with all relevant departments.
• Update and maintain property listings across OTAs (Online Travel Agencies) like Booking.com, Expedia, Agoda, etc.
• Monitor and ensure rate parity across all platforms in alignment with the hotel's pricing strategy.
• Respond promptly to guest inquiries and reviews on OTA platforms, maintaining high guest satisfaction scores.
• Analyze OTA performance metrics (e.g., ADR, Occupancy, RevPAR) and provide actionable insights.
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Job Detail
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Job IdJD3532000
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear