Job Description

We are looking for a reliable and smart Reservation Executive to join our hospitality team in order to provide excellent customer service to our hotel guests.

Job Responsibilities

? Handle hotel reservations for clients, ensuring timely and accurate bookings based on their preferences and requirements.

? Collaborate with hotels to negotiate competitive rates and secure the best possible deals for our clients.

? Maintain a database of preferred hotels, including their amenities, pricing, and policies.
? Identify potential hotel partners and establish strong relationships to expand our network and offer a wider range of accommodation options.
? Negotiate contractual agreements with hotels to secure favorable terms, exclusive rates, and additional perks for our clients.
? Oversee billing processes, ensuring accurate invoicing and timely payment reconciliation with hotels.
? Analyze booking trends, occupancy rates, and pricing data to make informed decisions and recommendations for cost reduction.
? Ensure that the hotels meet our quality standards and maintain consistency in service levels across different locations.

Skills

? Excellent communication and interpersonal skills
? Problem-solving skills
? Strong negotiation skills

Requirements

? Bachelor's degree in Hospitality Management, Business Administration, or a related field.
? Proven experience in hotel booking management, tie-up negotiations, and cost control within the hospitality industry.
? Detail-oriented and highly organized to manage multiple bookings and tasks simultaneously.

Job Type: Full-time

Pay: ?15,000.00 - ?23,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Yearly bonus

Work Location: In person