Reservation Associate
Year Hyderabad, Telangana, India
Job Description
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Company Description
Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres.The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east).
- Come As You Are
- Work With Purpose
- Grow, Learn & Enjoy
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Career development opportunities with national and international promotion opportunities
Primary Responsibilities
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively, while maximizing revenue.
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
Qualifications
Knowledge and Experience
- Bachelor\xe2\x80\x99s Degree from a reputable hospitality school
- Fresher or Minimum 6 months to 1 year experience in similar capacity with proven records
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint Competencies
- Ability to accept responsibility;
- Self-confidence, motivation, drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
Additional Information
- At Accor Hotels we believe in Talent Development, we collaborate together to reach your Professional goals and would like to play our role in developing your career for your future & organization.
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Job Detail
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Job IdJD3317123
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear