Reservation Assistant
Job Description
• Reservations: Take reservations for rooms or events, and process them accurately
• Customer service: Answer phone calls and assist guests with requests
• Payments: Obtain payment information and process credit and debit card payments
• Special requests: Assist guests with special requests, such as handling repeat or VIP guests
• Transportation: Help guests book transportation, such as taxis, and provide directions
• Communication: Send and receive emails, and liaise with other reservation staff
• Upselling: Sell products and services, and offer additional services or packages to clients
• Complaints: Handle customer complaints, remaining calm and friendly
• Online bookings: Manage online bookings through the hotel's booking system
Job Types: Full-time, Fresher
Pay: ?12,431.82 - ?19,974.20 per month
Benefits:
• Food provided
• Leave encashment
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Experience:
• total work: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD3472274
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGA, IN, India
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EducationNot mentioned
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ExperienceYear