Job Description

Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.

Within the workflow, shared capabilities and automation organization, we have an immediate opening for passionate and self-driven individuals wanting to have research career. We are seeking a Research Coordinator who will report into the Director, Research Automation and Services.



The Research Coordinator plays a key role in our investigation process which includes requests from business on others and requests directly from businesses in the United States. The Research Coordinator will also be responsible for researching, identifying opportunity with investigations, and working amongst various teams at Dun & Bradstreet to drive operational excellence through process controls, process improvement and development of new capabilities.

These efforts seek to make the organization more effective and efficient while delivering outstanding customer value.
### KEY RESPONSIBILITIES

• Identify and investigate business, primarily in the United States requiring outbound calls, email and online research.
• Present information and facts in a logical manner for ideas specific to how to improve our investigation process. This includes testing new capabilities.
• Conduct targeted audit as part of our compliance program.
• Work as part of a team to produce changes to our automation and workflows.

### EDUCATION/EXPERIENCE

• An undergraduate degree from an accredited college or university
• Proficient skills and experience in the use of MS-Suite required.
• Min of three years of experience either in Operations and Quality and Assurance in the BPO industry
• Ability to adapt and work in a fast-paced production environment across multi system.



All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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