Job Description

Job descriptionSome careers have more impact than others.If youre looking for a career where you can make a real impression, join HSBC and discover how valued youll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Remuneration and Regulatory Governance GSC LeadPrincipal responsibilities

• Managing the day-to-day activities of the CG&S Global Remuneration and Regulatory Accountabilities (GRGRA) team based in India/Hyderabad to ensure delivery of services within the GRGRA service catalogue including but not limited to the Senior Managers and Certification Regime and the Individual Accountability Regimes globally in line with the agreed scope of services.
• Effectively coordinate the planning, implementation, and tracking of workflow activities which have specified deliverables in a timely and efficient manner complying with service level agreements and within minimum regulatory expectations.
• Implement and manage service delivery processes and guidelines to help ensure consistent quality and efficiency in service provision.
• Analyze performance data to identify opportunities for improvement to increase productivity and enhance the quality of outcomes. In doing so, oversee the implementation of approved strategies and innovative solutions in the spirit of continuous improvement to enhance service delivery outcomes for CG&S customers.
• Coordinate between relevant functions including Compliance and HR, CG&S GSC in Bangalore, and the CG&S COO team to help ensure seamless service delivery and timely resolution of any issues that arise from time to time as well as resolving digital service delivery challenges.
• Promote a strong sense of teamwork to help ensure service delivery is undertaken collaboratively and as efficiently as possible in line with HSBCs risk management framework including with collaboration with colleagues across CG&S.
• Constructively resolve conflicting views and where necessary, escalate to senior Regulatory Accountabilities Advisors, Company Secretary Associate(s), or other relevant senior management in a clear and succinct manner. Accountable for the provision of timely and accurate management information for all services within the CG&S GRGRA service catalogue.

RequirementsWhat you will need to succeed in the role:

• Strong evidence of leadership and people management.
• Strong experience in providing operational and logistics coordination.
• Strong evidence of risk management and risk assessment decision making.
• Proven ability to work in a fast-paced environment, whilst setting and managing realistic expectations.
• Excellent time management with ability to multitask and to re-prioritise in very short timescales.
• Strong communication and interpersonal skills are essential, as are good tact and diplomacy; including the ability to maintain and develop relationships across the organisation as well as within the team.
• Ability to work calmly under pressure, to tight timelines as well as on multiple tasks simultaneously.
• Attention to detail.

Youll achieve more at HSBCHSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.***Issued By HSBC Electronic Data Processing (India) Private LTD***

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