Job Description

:A mortgage relationship manager is responsible for selling home loans, building relationships with clients, and ensuring customer satisfaction. They may also be called home loan relationship managers.Responsibilities

• Sales: Acquire new clients, generate leads, and achieve sales targets

• Client relationships: Build and maintain relationships with clients, and provide expert advice

• Customer service: Address client inquiries, resolve issues, and ensure a smooth loan application process

• Compliance: Ensure compliance with sales practices and KYC documents

• Cross-selling: Cross-sell other products to clients

• Team management: Recruit, train, motivate, and mentor a team of advisors and agents

• Reporting: Prepare and maintain MIS reports

• Ability to set priorities and deliver high standards of performance
• Ability to motivate a team to deliver results
• Ability to use data and logic to convince others
• Ability to effectively communicate in order to influence
• Good experience and network in sales and marketing

Equitas Small Finance Bank