Profile: Relationship Manager
Exp: 2+
NP: 15 days
Location: Jayanagar, Bangalore ; Ahmedabad, Surat, Vadodara; Kolkata ; Pune, Nasik;Job Purpose:
To assist partner sales teams, customers on their requirement and to provide best suitable solution. Need to generate business opportunity & selling the ETLI product line by building positive relationship with Key Partnerships
Key Responsibilities To achieve monthly targets consistently by working co-jointly with Partner teams on sales calls & lead closures by coordinating with customers, internal teams & partners
To Regularly travel & meet Partners teams & their distributors to build relationships, regular engagements & henceforth generate mindshare, topline for ETLI products
To create and enforce plans, initiatives that will help meet the needs of customers & Partner Sales teams in timely lead closures & communications
To ensure penetration in partnership distributions across territory & timely delivery on partner & customer requirements
Must be self-motivated, flexible and able to manage several tasks at one time with a Problem-solving attitude
Pre-sales, on the go Quotes/BI generation, quick Login & documentation, Pendency Closures & hence maintaining smooth issuance
Specific Authorities( Financial & Non-Financial)
Key Performance Indicators
Completing of goal sheet targets in defined period along with adherence of quality parameters - 100%
No of policies & premium collected Target achievement
Planning & executing Joint Sales Calls with Partner Teams in the assigned territory
Partner Meetings & engagements
Partner FeedbackJob Requirements
Qualifications: Graduate
Functional Competencies
Product knowledge & Customer Communication
Understanding of all internal processes
Process and system knowledge
Communication skills
Ability to communicate timely & effectively on Whatsapp Groups, Mails & calls
Behavioral Competencies
Relationship building
Relationship Management
Customer centricity
Collaboration & executional analysisKey Interactions
Nature or purpose of interaction
Sales
To assist customers on requirement and provide best suitable solutions
Awareness on new products, comparisons & trends
Non Sales LOB
Coordination for customer servicing request
To take continuous feedback from quality on areas of improvement
Nature or purpose of interaction
Customer & Channel Partner
To provide end to end support to existing partner teams on lead closures
Building new Relationships & activating new partner teams
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