Relationship Manager- Business BankingDepartment Retail LiabilitiesLocation MumbaiNumber of Positions MultipleReporting Relationships Branch Manager - Retail LiabilitiesLevel Senior ManagerLevel M4- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.- Ensures high levels of customer service orientation and application of bank policy.- Cross sells existing bank products to customers.- Informs customers of new products or product enhancements to further expand the banking relationship.- Plans and conducts special sales initiatives and events for prospective and existing clients.- Coordinates with other group companies to provide seamless access to other products.- Maintains complete relationship record for assigned customer accounts.- Tracks customer complaints/queries and turnaround times for customer satisfaction- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.- Very good understanding of Trade and Forex & CA.- Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc- Understanding of MF and Insurance an added advantage Customer orientation,- High energy and drive.- Go getter attitude.- Self motivated with a passion to achieve.
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