Job Description

Key Responsibilities:Client Relationship Management:- Manage and build relationships with key clients in the Enterprise and BFSI sectors in Western India.- Serve as the primary point of contact for client inquiries, issues, and needs.- Understand and address clients' business requirements through tailored IT solutions.Business Development:- Identify growth opportunities within existing client accounts.- Develop and execute strategic account plans to meet sales targets.- Actively work on acquiring new clients.Project Management:- Oversee and ensure the timely and successful delivery of IT projects.- Coordinate with internal teams (sales, marketing, tech) and ensure client satisfaction.Strategic Planning:- Develop and execute long-term strategic plans for key accounts.- Monitor market trends, customer demands, and competitors to spot new opportunities.Performance Management:- Track account performance using key metrics.- Regularly review client satisfaction, address concerns, and take corrective actions as needed.Team Collaboration:- Work closely with sales, marketing, and technical teams to ensure alignment and smooth execution of client projects and solutions.Basic Qualifications:- Experience: 5-10 years in selling software solutions or IT networking products (routers, switches, firewalls, servers) within the Enterprise and BFSI sectors.- Industry Knowledge: Strong understanding of procurement processes, including tenders, RFPs, and compliance.- Customer Interaction: Demonstrated experience in managing external customer relations in a results-oriented environment.- Metrics-Driven: Ability to manage and track business performance by key metrics.- Communication Skills: Strong written, verbal, presentation, and negotiation skills.- Consultative Approach: Excellent listening and problem-solving abilities with a solutions-oriented mindset. (ref:updazz.com)

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