Job Description

The role sits within the Operations COO organisation. We are a dynamic, global and diverse organization focused on regulatory controls for Markets Operations, which has a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.Our Operations groups are core to the success of the Markets business and have a significant impact across the lifecycle of a Trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. Markets Operations have a Client Relationship Group dedicated to overseeing the group service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.Market Ops Digitization and Implementation group works alongside our Operations teams delivering automation solutions to solve operational challenges. We partner with Citi\xe2\x80\x99s innovation labs to drive optimization and overall play a pivotal role in enabling us to transform to achieve our target operating model.Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design, and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risks, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm and our reputation.We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimise and streamline processes and drive strategy across our industry.Team Overview:Regulatory Quality Assurance is a newly created centralized team responsible for oversight of regulatory functions. The vision is to implement a best-in-class regulatory control framework focused on risk reduction, process improvement, ensuring consistency and transparency of all regulatory matters impacting Global Markets Operations. The team has a global footprint with colleagues in London, Belfast, New York and soon in India.Job Purpose:This is a newly created role where the candidate will lead and contribute to initiatives in Asia across regulatory quality assurance, issue management, audit/reg exam and transaction oversight.Specifics of the role include:\xc2\xb7 Plan and execute quality assurance reviews for identified regulatory reports and processes\xc2\xb7 Execute regulatory strategy for Market Ops across teams in Asia in partnership with SMEs/leadership team\xc2\xb7 Evaluate teams\xe2\x80\x99 compliance with regulatory reporting framework through both broad-based and targeted reviews\xc2\xb7 Liaise with the SMEs to agree on required remediation, monitor completion of actions and adequacy of remediation to mitigate the identified risk\xc2\xb7 Aid adoption of regulatory framework governance across teams in Market Operations\xc2\xb7 Produce management reporting on issue management assurance reviews\xc2\xb7 Co-ordinate responses for regulatory exams/audits as needed\xc2\xb7 Investigate issues/breaches occurring in the region and provide counsel on remediation plansThe role provides a range of opportunities to impact and influence the overall target state design and implementation of our strategic transformation priorities including:\xc2\xb7 Implementing best practices and global consistency, simplifying & standardizing processes, and flows\xc2\xb7 Opportunity to learn and acquire expertise across a range of products and asset classes\xc2\xb7 Significant interaction with a wide range of stakeholder groups and senior management to help drive the agendaKey Responsibilities:Organizational Oversight:\xc2\xb7 Maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis\xc2\xb7 Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements; contributing to the delivery of periodic presentations to external regulators as requiredTransformation to Target State:\xc2\xb7 Review our suite of controls and suggest change to uplift the risk profile throughout the Organisation and its products\xc2\xb7 Drive standardization of controls across regions and suggest opportunities for harmonisation across teams\xc2\xb7 Implement plans and execute vs milestones ensuring we meet deadlines and regulatory commitments\xc2\xb7 Ensure our infrastructure and tools meet the needs to manage risk. Develop and suggest operating model changes to pivot Operations towards digitization and a robust control environmentStory Telling:\xc2\xb7 Help drive comprehensive risk KPIs/Metrics by Legal entity for senior executive consumption \xe2\x80\x93 for each product and function, working in close partnership with the product Leaders\xc2\xb7 Analyse risk metrics for trends and lessons learnt\xc2\xb7 Partner with the Ops product leaders to understand and update process flows, challenges and potential solutions and present opportunities to senior Management\xc2\xb7 Articulate solutions vs current state for digitization, automation, low code solutions and straight through processingPeople Agenda:\xc2\xb7 Contribute to a culture of continuous improvement and cultivating a robust service and control environment\xc2\xb7 Engage with our people and contribute to the development of effective and diverse teams across a global footprint\xc2\xb7 Coach and mentor our people. Champion diversity and inclusion to create a working environment which allows our people to thrive and excelSkills & Qualifications:\xc2\xb7 BS/BA degree or equivalent work experience\xc2\xb7 Relevant experience in regulatory reporting/review/quality assurance, related operations role with commensurate product knowledge and/or risk/audit experience\xc2\xb7 Expertise in SQL and Python preferred\xc2\xb7 Ability to read/write/speak Chinese-Mandarin preferred but not essential\xc2\xb7 Excellent verbal, written, and presentation skills. In particular, demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed to support strategic goals.\xc2\xb7 Strong risk management and control mindset\xc2\xb7 Self-reliant, good problem solver, results oriented\xc2\xb7 Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.\xc2\xb7 Demonstrated ability to succeed in a complex organization where the ability to discover and internalize diverse stakeholder goals is critical to brokering solutions that are in the best interest of Citi as a wholeJob Family Group: Risk ManagementJob Family: Regulatory RiskTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi\xe2\x80\x9d) invite all qualified interested applicants to apply for career opportunities. 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