Roles and Responsibilities -
- Proven work experience as a customer
Service / Sales.
- Experience in Financial Service Roles
is an added advantage.
- Experience in training the sales team and making training
videos is a must.
- Ability to manage the full training
cycle, including in-person activities and web-based learning.
- Hands-on experience with e-learning
platforms.
- Excellent organizational skills, communication,
and presentation abilities.
- Conduct skills gap analyses to
identify areas of improvement.
- Design training curriculum within
time.
- Coordinate individual and team
performance review sessions to discuss strengths and weaknesses.
- Collect feedback from trainees and
managers about training courses.
- Maintain updated records of training
material and curriculum.
- Travel (if required) to Various
regions assigned in the Zone as part of training responsibility.
Responsibilities:
Eligibilities:
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