Job Description

Position will be responsible for parts sales revenue generation , receivable management and Parts profitability for the state / states (CBUs ) . Actively work in the aftermarket to increase Parts Sales. Design and promote the secondary sales improvement programs in the territory.Reporting : Zonal Manager \xe2\x80\x93 Parts & ServiceSpare Parts & Lubricant Sales\xc2\xa7 Responsible for generating revenue through Dealers, Stockists, Service Centers & Institutional Customers\xc2\xa7 Responsible for meeting Parts & Lubes Sales Target as per the AOP.\xc2\xa7 Meeting Std. Margin Targets as per the Budget to maintain overall profitability\xc2\xa7 Ensuring payment collection as per company policy.\xc2\xa7 To plan strategies for improving market share & parts penetration for the Region.\xc2\xa7 Designing sales promotional schemes and communication for dealer/retailers to ensure growth in volume & part range.Customer Management\xc2\xa7 Assisting dealers for forecasting demand & ensuring a healthy inventory at dealerships.\xc2\xa7 Co-ordination with Warehouse & Product Support Team speedy resolution of customers\xe2\x80\x99/ dealer\xe2\x80\x99s requirements.\xc2\xa7 Appointment of new Stockists for network expansion & ensure parts availability to end customers. This includes identification of new Stockists , appointment, on boarding, development, performance monitoring and motivation, as per market potential and to.\xc2\xa7 Develop and implement strategy for dealer development, market coverage, penetration and customer satisfaction.Parts Promotion\xc2\xa7 Responsible for monitoring competition, business mapping and designing counter sales strategies. Understanding customer needs and offering optimum solutions.\xc2\xa7 Actively engage in New product development, parts pricing feedback, new business opportunities, Loyalty program for dealers & mechanic.\xc2\xa7 Conducting Below the Line Activities: Implement and monitor of Sales promotion activity - Demo/ Dealer meet / Mechanic meet, new product launches to enhance maximum brand visibility & Image.\xc2\xa7 Training- Dealers and Channel PartnersWork Relationship:Internal: Warehouse, Materials Management, Catalogue Team , Product Support, CNHCapital & FinanceExternal: Dealers, Stockists, Retailers, Free-lance Mechanics & end Customers.Experience : 8 to 10 years in Parts SalesQualification : Diploma / B.E/ B. Tech EngineeringSkills required:\xc2\xa7 Experience & exposure in handling large dealers network is must.\xc2\xa7 Strong communication and interpersonal relationship skills to interpret sales performance and market trend information.\xc2\xa7 Strong sales and negotiation skills.\xc2\xa7 Must possess strong analytical, problem solving & Conflict management skills,\xc2\xa7 Good team player with Internal Customer focus\xc2\xa7 Familiar with applicable commercial laws and parts business practices.\xc2\xa7 Capability to scan and obtain market intelligence - good networking skills.\xc2\xa7 Good computer literacy/ Proficient in MS Office & Internet communication\xc2\xa7 Willing to travel extensively.Spare parts KPIs:\xc2\xa7 Top line growth\xc2\xa7 Profitability\xc2\xa7 Market share\xc2\xa7 Customer satisfaction\xc2\xa7 Dealer/Channel satisfaction\xc2\xa7 Demand and forecasts at all distribution levelsCustomer order status & parts availability

CNH Industrial