Job Description

Designation: Regional Manager-Nutra Retail

Location: Chandigarh, Jalandhar, Ludhiana, Amritsar Patiala, Bathinda.

Eligibility: MBA (Marketing) + BSc (Medical/Biotech/Microbiology)

Salary: Negotiable


Apply: Email your Resume at careers@NutraCulture.com

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• Responsible for overall performance of assigned group of Retail Outlets
• Answer operational questions and issues from Retail Outlets and technicians.
• Assist in monitoring overall customer satisfaction.
• Maintain communication with Retail Outlets and ASM on a regular basis.
• Analyze Retail Outlet performance and provide feedback, guidance, training and encouragement in order to impact results.
• Assist in the developing of new operations procedures and policies.
• Assist training department with new franchisees and ongoing training.
• Conduct and attend regional meetings for assigned regions.
• Managing and motivating a team to increase sales and ensure efficiency;
• Managing stock levels and making key decisions about stock control;
• Analyzing sales figures and forecasting future sales volumes to maximize profits;
• Analyzing and interpreting trends to facilitate planning;
• Using information technology to record sales figures, for data analysis and forward planning;;
• Ensuring standards for quality, customer service and health and safety are met;
• Resolving health and safety, legal and security issues;
• Responding to customer complaints and comments;
• Promoting the organization locally by liaising with local schools, newspapers and the community in general;
• Organizing special promotions, displays and events;
• Attending and chairing meetings;
• Updating colleagues on business performance, new initiatives and other pertinent issues;
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
• Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
• Dealing with sales, as and when required.