Job Description

United. Inspired.Performance unites us, innovation inspire us, and commitment drives us to keep moving forward. Count on Epiroc to deliver the solutions you need to succeed today and the technology to lead tomorrow. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries.Epiroc stands for innovation, commitment, and collaboration, which is the speed tomarket & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We clearly aim to be our customers' first choice.Mission:The ideal candidate shall be dedicated and able to lead a successful team by strong vision and have the capability to achieve results above expectations. You develop the operations using lean thinking and are a true believer in that "there is always a better way". Region is the first point of contact and support for most customers. It is vital that the Regional Manager has a solid plan around each customer and his resources to succeed.In this role you shall:

• Ensure there is a mission/vision/strategy for the region supported by the TTM, potential and resource planning.
• With the support of the TTM create and implement the sales targets and business development to reach and overcome regional set targets. This includes developing marketing activities, advertising and coordinating the same with BLM.
• To maintain and update an active customer list of potential and actual customers that buy from Epiroc in the region.
• Always be aware of the competitor activities in your area and report on its activities.
• Ensure that employees provide excellent customer service and support through the whole process of buying as well as after.
• Be the first point of contact for customers, partners, and new potentials in the region. Evaluate their need and provide solutions.
• Focus on and drive business for the region as one face to the customer.
• Make sure that he/she has updated prokura, mission and adequate job description to do job properly.
• As owner of the regional business ensure that all necessary legal requirements and certificates for the business needed exists in region and are updated in company documents.
• Follow up on contracts in the region, monitor availability, efficiency etc. to maximize productivity for customer as well as profitability for Epiroc.
• Follow up regularly on fleet in region, own and competitors, usage and potentials and promote changes when needed.
• Monitor regularly working capital, especially receivables onto customers, and highlight any deviances to Business/Credit control centrally. It is the responsibility of regional manager to ensure that credit control is maintained in the region, receivables collected on time, and necessary actions are taken when customer's default.
• Regularly report to BLM on progress and forecasts of sales activities, through monthly report as well as in between these.
• People Management:

1. Management, development and empowerment of existing sales & service teams via clear and transparent communication.
2. Ensure that the adequately trained sales and service staff are available to optimize market coverage and increase market share. The entire team must display hunger to make India market leader.3. Lead, coach, motivate and support the competence development of team members in sales and service for the development of their product/application/market knowledge.
4. Request/participate/recruit staff for tasks in the region.
5. Manage administrative/operational tasks for people in region (vacation planning, work discipline, follow up on performance etc).
6. Lead and develop direct employees, to reach full potential in position.
7. Ensure appraisals are done for yourself as well as employees in region. Follow up on engagements created based on this.

• Ensure company processes are followed in region as per Epiroc standard.
• Maintain and keep a high integrity through proper code of conduct by open communication as well as open and visible actions.
• You will be made fully aware of all customer complaints about Epiroc equipment and local support, will make proposals to, progressively, solve these problems and improve Epiroc image.

Skills, Knowledge and Competencies for this role:

• Communication skills
• Negotiations skills
• Analytical approach
• Team Management
• Leadership qualities

Educational /Knowledge requirements

• Degree in Mining or Mechanical Engineering.
• Post-Graduation in Business Administration - Marketing Preferred.
• Minimum 15 to 18 years in Sales/Marketing of Mining/ Construction Equipment.
• The person should have through knowledge of Tunnelling, Mining and quarrying application.
• The person should be able to speak Hindi and English, and other regional language will be an added advantage.

Personality requirements

• High on Values, Ethics
• Strong Business Acumen
• Strong analytical skills with organizational and planning capabilities.
• Dynamic personality with capacity to drive change.
• Ability to build strong teams and create results.

Country and city description:Delhi, IndiaThe position will be active for 15 days from the date of job posting.Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at .

Epiroc