Job Description

• Location: Hyderabad
• Job type: Permanent

About the jobAt Sanofi Consumer Healthcare, we have one shared mission \xe2\x80\x93 we work passionately, every day, to \xe2\x80\x98serve healthier, fuller lives\xe2\x80\x99 now and for the generations to come.In order to do so, we strive to act as a force for good by integrating sustainability along our business and employees\xe2\x80\x99 mission and operate responsibly from both a social and environmental point of view.Everything we do is centered around people\xe2\x80\x99s interests \xe2\x80\x93 our consumers, our customers, healthcare professionals, and our employees \xe2\x80\x93 across the world.We are building loved brands that serve 1bn consumers worldwide, through our key platforms: Allergy, Physical & Mental Wellness, Pain, Digestive Wellness and Cough, Cold & Flu.We aspire to become the best Fast Moving Consumer Health (FMCH) company In & For the world and we aim to build a work environment where people can thrive, grow, enjoy and be at their best.Our TeamOur team is engaged in designing, delivering and supporting Digital Tech Services for all CHC worldwide.We deliver our solutions in a highly competitive market answering FMCH needs and sometimes supporting regulated environments (GxP, SoX and other regional or local regulations).Our team operates in an international context, serving all markets in most of the countries around the world.Digital Tech encompasses following capabilities: Integration, Enterprise Architecture, Operations, Cloud engineering, Platform Engineering (e.g. DevOps & related framework), Enabling Platforms (ServiceNow, Observability, Chatbots, RPA, \xe2\x80\xa6), Digital Workplace and more \xe2\x80\x9cclassical\xe2\x80\x9d infrastructures (hosting, network, servers, \xe2\x80\xa6).With this \xe2\x80\x9cRegional Infrastructure Expert\xe2\x80\x9d position part of Operations team, you will oversee all Tech services having a local footprint and actively drive local Tech-related projects.Main responsibilitiesThe Regional Infrastructure Expert is a strong technical expert, with proven expertise able to lead projects to be executed in various countries. She/He will:Local standards & inventory

• Build & maintain an accurate cartography and inventory of all local Tech services across our CHC sites (manufacturing & corporate / commercial building)

• Ensure adherence to global Tech standards and drive by exceptions as needed with global Tech teams (infrastructure, architecture, \xe2\x80\xa6)

• Define, maintain & communicate standardized \xe2\x80\x9clocal Tech services\xe2\x80\x9d patterns, based on our standards and having in mind reliability, efficiency, cost-effectiveness, agility & scalability

Local Operations

• Build a set of KPIs to measure & report on performance & reliability of local Tech services

• In relationship with Ops leads dedicated to Digital Units (more specifically Manufacturing & Supply), propose optimizations to maximize Business continuity and drive with following mindset: avoid incidents and reoccurrences through a strong problem-solving methodology, leverage automation to limit human errors and enable self-healing

• Measure obsolescence of local Tech services and propose realistic roadmaps to keep technical debt as low as possible

Local Project

• With the support of external resources when required, coordinate various local Tech projects in alignment with local/global Tech teams and local Business representatives (e.g. WAN upgrade, local datacenter closure, LAN upgrate\xe2\x80\xa6)

• Contribute to Real Estate / Facility Management project related to Tech services, ensuring coordination of the design and of the implementation of selected Tech services

• Contribute to local applications projects (e.g. Scada, MES, \xe2\x80\xa6) by assessing the requirements from Tech Services, ensuring consistency with standards and coordinating implementation as per project\xe2\x80\x99s milestones

Quality & Compliance

• Ensure proper compliance with Sanofi, CHC rules, policies, standards and applicable regulations (GxP, SOx, \xe2\x80\xa6)

• Ensure consistency of our referential (i.e. ServiceNow CMDB) vs. the reality on sites

Communication, adoption & education

• Partner with all internal and external stakeholders (Business, Digital, Quality, Industrial, ...) to communicate findings and progress on all ongoing activities

• Regularly educate local teams and be their voice in global Digital teams

About youTechnical background required

• Multi-year experience in Tech services. A recognized professional with various proven experiences in international context across global organizations

• Experience and knowledge in local infrastructure specificities

• Strong understanding of Information Technologies (including cloud, network\xe2\x80\xa6), architecture, \xe2\x80\xa6

• Strong project management skillset with proven experience in managing them in an international context

• Knowledge on industrial systems and architectures

• Knowledge of workplace services (M365, devices, \xe2\x80\xa6)

Soft skills required

• Proven experience leading and developing a high-performing global virtual project team

• Ability to provide innovative leadership and thinking to global and cross-functional teams

• Strong capacity to manage activities across web meetings and collaborative solutions

• Excellent verbal, written and interpersonal communication skills, with ability to talk to Business and adapt \xe2\x80\x9ctech\xe2\x80\x9d language to this audience

• Ability to work in an international matrix environment

• Curious, open-minded, \xc2\xab out of the box \xc2\xbb thinking

• Agile and continuous improvement mindset, with critical-thinking and root-cause-analysis paradigms

• Fluent in English

Pursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn\xe2\x80\x99t happen without people \xe2\x80\x93 people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let\xe2\x80\x99s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our and check out our Diversity Equity and Inclusion actions at !

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