Job Description

SUMMARY:

- Partner with Regional Operations Heads to plan, implement, audit and review HR and Training processes/systems

KEY RESPONSIBILITIES:

- Manpower Planning & HR Budgeting

- Partner with regional heads to prepare and meet the manpower budgets for the financial year

Recruitment:

- Actively source profiles from the market for the region

- Network and visit competition/ similar businesses to identify talent

- Work with consultants/institutes/other sources to close positions

- Conduct interviews for relevant store and RO positions

- Manage closure of all open positions at the store and regions as per the TAT

- Drive IJP process in the region

- Performance Management System

- Coordinate with Corporate HR to receive the updated JDs and share with the region

- Follow through and ensure goal setting, pitstop and LDS process are completed as per timelines

- Manage confirmation of employees as per timelines

- Complete talent segmentation and development centers for eligible employees as per timelines

- Follow through for sharing of the development plans with the participants and implementation of development activities with the stakeholders

Employee Engagement:

- Plan and roll out the activities based on employee engagement and R&R calendar

- Manage adherence to all HR processes

- Handle employee queries and grievances and address the same

- Manage implementation, audit and review of Career Passport

- Share results of mystery audit and review action plans for the stores

Training:

- Validate training calendar for the region and manage adherence to the training calendar in partnership with Training Managers

- Deliver training programs as and when required

- Provide feedback and inputs to enhance training effectiveness

Workplace Services:

- Identify third party vendors for workplace services (housekeeping, security etc.)

- Manage third party vendors for delivery of services as per SLAs, payments and issues

- Identify hotel and travel agents for best deals

- Plan and manage procurement of required stationery and materials

- Coordinate with corporate, inventory and RDS for timely receipt of uniforms

- Manage updation and submission of uniform tracker

- Handle internal thefts and other employee security related issues

MIS:

- Manage preparation, analysis and submission of various MIS reports for the region

Payroll:

- Coordinate with regional manager and provide inputs for compensation revisions

- Provide inputs and manage payouts relating to business performance linked pay (PLP)

- Provide payroll inputs to Corporate HR for timely release of payouts and deductions

- Coordinate with Corporate HR to receive payroll register and update any changes in people apps

- Coordinate to ensure employee benefits (sudexo, loans, GVs etc.) are provided as per the policy

- Manage timely closure of full and final settlement process for exiting employees

Statutory Compliances:

- Handle licenses and abstracts related activities (renewals, notices, payments etc.) and coordinate with vendors and corporate HR as needed

- Provide inputs for employee related benefits at the stores (ESI, PF, Gratuity etc.)

- Handle audits and resolve issues raised

People Management:

- Build, coach, develop and motivate the team to meet and exceed performance expectations

- Manage and motivate the team to ensure high engagement levels

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