Job Description

Livspace is Asia's largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners-from design to managed last mile fulfillment for all rooms in a home. The platform has organized a fragmented industry, bringing together designers, brands, manufacturers, and contractors to enable an eCommerce-like trusted, and predictable experience.The company launched operations in Bengaluru, India in 2015. Since its inception, Livspace has organized a fragmented industry, bringing together a curated community of designers, brands, manufacturers and contractors. This has resulted in an e-commerce-like trusted and predictable experience for the homeowners. Livspace boasts of a community of 50000+ satisfied customers and over 2000 interior designers.The company is already the largest employer of interior designers in the country. Livspace currently serves Singapore, Malaysia, Saudi Arabia as well as 30 metro and non-metro areas in India including - Bengaluru, Chennai, Delhi, Noida, Gurgaon, Mumbai, Thane, Pune, Hyderabad, Kolkata, Ahmedabad, Kochi, Jaipur, Lucknow, Indore, Surat, Coimbatore, Mysore, Mangalore, Vizag, Vijayawada.Livspace has showcased phenomenal growth since its launch, having delivered over 125,000 rooms and selling over 7.5 million SKUs through its platform. The company also delivered 50,000 homes across all our serviceable locations.The founders - Anuj Srivastava and Ramakant Sharma are former Google and Myntra executives respectively, who are seasoned entrepreneurs and successful angel investors. Livspace's leadership team combines world-class talent and entrepreneurial experience gathered at some of the best companies in the world.Livspace has raised around USD 450 million in capital from some of the top global investors including KKR, Ingka Group Investments (part of largest IKEA retailer Ingka Group), TPG Growth, Goldman Sachs, Kharis Capital, Venturi Partners, FFP (Peugeot Group's Holding Company), EDBI, Bessemer Venture Partners, Jungle Ventures, Helion Ventures and UC-RNT. For more information, please visit: "https://www.livspace.com/"The Regional Head (RH) will lead and manage a team of Area Sales Executives (ASEs) and Area General Managers (AGMs) to drive Livspace's franchise expansion goals. The RH will play a pivotal role in ensuring seamless team operations, strategic planning, and achievement of regional onboarding targets. This role requires a proactive leader who is highly skilled in team management, data analysis, and franchise operations while being aligned with Livspace's growth objectives.Key Responsibilities :Team Leadership & Management

• Supervise and guide a team of ASEs and AGMs to ensure alignment with Livspace's objectives.
• Conduct regular team reviews to monitor performance, address challenges, and maintain motivation.
• Provide strategic direction and actionable plans to achieve franchise onboarding targets for the region.

Planning & Strategy

• Develop and execute region-specific strategies in collaboration with the AGMs and ASEs.
• Oversee franchise onboarding numbers for the assigned region and ensure KPIs are consistently met.
• Create and implement data-driven strategies to improve lead generation, engagement, and conversion rates.

Training & Development

• Conduct training sessions to ensure team members are well-versed in Livspace's processes, SOPs, and CRM tools.
• Motivate and mentor team members to enhance performance and align with the company's growth vision.

Franchise Operations & Closures

• Assist AGMs in finalizing franchise closures by actively participating in negotiations and meetings.
• Travel as required to support franchise onboarding and strengthen regional market presence.

CRM & Data Management

• Ensure the team maintains accurate and up-to-date records in the CRM system.
• Analyze data to identify trends, challenges, and opportunities for improvement in franchise operations.

Key Result Areas (KRAs)

• Achievement of regional franchise onboarding targets.
• Effective management and development of ASE and AGM teams.
• Timely and successful completion of franchise operational setup.
• Strong alignment with Livspace's growth objectives and SOPs.

Job RequirementQualifications and Skills

• Bachelor's degree in business, marketing, or a related field (MBA preferred).
• 8+ years of experience in sales, business development, or franchise operations, with at least 2-3 years in a leadership role.
• Proven track record in team management, franchise closures, and target achievement.
• Strong proficiency in CRM tools and data analysis.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to travel extensively to support team activities and franchise closures.
• Self-motivated, proactive, and aligned with company growth objectives.
• Team-oriented with a collaborative approach to problem-solving.

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Livspace