Job Description

Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.We are seeking a detail-oriented and analytical Exchange Online/Messaging/Intune Administrator to join our team in Mumbai, India. In this role, you will be responsible for managing and optimizing our organization's cloud-based messaging and mobile device management systems.

• Administer and maintain Exchange Online and Microsoft 365 messaging services
• Implement and manage Microsoft Intune for mobile device management and security
• Configure and troubleshoot email routing, spam filtering, and security policies
• Perform regular system health checks and optimize performance
• Manage user accounts, groups, and permissions in Microsoft 365
• Develop and maintain documentation for messaging and mobile device management processes
• Collaborate with cross-functional teams to ensure seamless integration of messaging and mobility solutions
• Stay up-to-date with the latest features and best practices in Exchange Online, Microsoft 365, and Intune
• Provide technical support and guidance to end-users on messaging and mobile device issues

• Bachelor's degree in Computer Science, Information Technology, or related field
• 3+ years of experience in managing Exchange Online and Microsoft 365 messaging services
• 2+ years of experience with Microsoft Intune
• Strong knowledge of cloud services management and IT infrastructure
• Proficiency in system administration and troubleshooting
• Experience with enterprise mobility and security solutions
• Excellent analytical and problem-solving skills
• Strong attention to detail and ability to manage multiple projects efficiently
• Effective communication skills, both written and verbal
• Microsoft 365 Certified: Enterprise Administrator Expert certification (preferred)
• Microsoft 365 Certified: Messaging Administrator Associate certification (preferred)
• Experience with PowerShell scripting for automation (preferred)

• 100% Work from Office (24 X5)
• No Mobile Phones/storage devices allowed within the floor
• Rotational shifts including Night shifts
• Current office location is Vikroli however team will move to Thane sometime in Marxe2x80x99Aprxe2x80x9925

WNS Global Services