Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.Position Overview: We are seeking a dynamic and strategic HR Business Partner (HRBP) to join our team.
The ideal candidate will serve as a credible activist, strategic positioner, change champion, and innovator who can effectively integrate HR practices with our critical business objectives.
This role will require building strong stakeholder relationships, driving talent management, enhancing employee engagement, and aligning learning and development initiatives with our business goals.
Key Responsibilities:
HRBP Role:
o Act as a credible activist by establishing strong stakeholder relationships and driving results through effective HR practices.
o Understand the global business context and build relevant HR capabilities that support business objectives.
o Champion organizational change, helping to build the organization's capacity for transformation and sustain change initiatives.
o Innovate and integrate HR practices to address critical business issues and enhance overall organizational effectiveness.
Attrition Management: o Design and implement strategies to manage and reduce attrition in line with market trends, employing tactical thinking and data analysis.
Talent Management: o Build and sustain high-performing teams by reviewing Business Key Metrics (BQMs) and identifying non-performers for targeted development or transition.
o Facilitate talent movement and job rotation, ensuring every employee is competent in at least two roles.
o Monitor the engagement of Managers (FLMs) with their teams through the HR intervention framework and provide coaching as needed.
o Develop and execute succession planning strategies utilizing existing assessment centers and leadership training workshops.
o Create and maintain a skills directory for each Function to support effective expansion and new ventures.
Employee Engagement: o Enhance the existing Recognition & Reward (R&R) framework through a well-thought-out action plan to boost employee morale and retention.
o Communicate goal-setting processes effectively, conducting one-on-one meetings to ensure each employee understands their Key Result Areas (KRAs) for the year.
Learning & Development:
o Align the learning and development strategy with business goals, ensuring relevant programs are in place and measuring the return on investment (ROI) of these initiatives.
Qualifications:
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