Job Description

Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.job DescriptionExperience with 4 Years to 6 Years in same or relatedCrucial

• Active Directory (including Entra) or VMware vSphere/vCenter (including vswitch settings)
• Server Performance monitoring and tuning
• Server software install
• Detailed diagrams such as DFD, rack elevations, etc

Important

• Automated Powershell
• DNS / DHCP
• Azure IaaS (Server Management Activities on Azure)

Some Knowledge

• Azure IaaS
• Compliance/Audit experience
• MFT and SFTP \xe2\x80\x93 some knowledge (Important for non-senior engineers, we get 5 \xe2\x80\x93 7 sftp tickets a week)

Nice to have

• Linux
• Veeam (must know BCDR methodology)
• SAN Array config and connectivity
• Intune
• KMS

Good to Have experience with Citrix VDIexperience with VMware n VMware, vSphere/vCenter (including vswitch settings)
or
Active Directory (including Entra)

• Impliment Intune best practices and maintaine the established environment\xe2\x80\xa2 Applied knowledge of ISO 27001 / SOC Controls\xe2\x80\xa2 Hands on experiance with Citrix DaaS\xe2\x80\xa2 Developed backup strategies and implimented & maintained them\xe2\x80\xa2 Expert level knowledge in Microsoft InTune and it\'s best practices - including Policies, MDM, Application deployment, Autopilot\xe2\x80\xa2 Identity management with Microsoft Entra\xe2\x80\xa2 Entra - App Registrations & Enterprise Applications\xe2\x80\xa2 Entra - Conditional Access Policies\xe2\x80\xa2 Entra - MFA configuration\xe2\x80\xa2 Expert level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365\xe2\x80\xa2 Contribute to documentation by writing and updating existing documents and diagrams\xe2\x80\xa2 Good understanding of networking\xe2\x80\xa2 Information and Data Security principles\xe2\x80\xa2 ITIL Policies and procedures operations\xe2\x80\xa2 Firmly understand concepts of PKI\xe2\x80\xa2 Establish/maintain Azure App Registrations\xe2\x80\xa2 Established working knowledge of PowerShell.\xe2\x80\xa2 Knowledge of Windows Operating Systems (mainly Windows 10 /11)\xe2\x80\xa2 Knowledge of Windows Server from 2012R2 to 2022\xe2\x80\xa2 Group policy, domain trust, systems management\xe2\x80\xa2 Configure and maintain proxy server, adding rules, new domains, coordinating with InfoSec on execution\xe2\x80\xa2 Configure new, updating firmware, policy changes\xe2\x80\xa2 Configuration based, version based, policy based issues are handled\xe2\x80\xa2 Support all issues E.g. (install, update and s/w configuration)\xe2\x80\xa2 Keep server running and install license\xe2\x80\xa2 Support on setting up the machine and connectivity\xe2\x80\xa2 Support New scope, changing scope, expanding scope\xe2\x80\xa2 Support on Cleaning up old records, adding new records, syncing records between different server\xe2\x80\xa2 Integration with MFA provider DUO and anything it has to be connected to\xe2\x80\xa2 Support on non-working components, PGP key management\xe2\x80\xa2 Maintain connectivity to servers and AD\xe2\x80\xa2 Build and manage radius authentication, configuration, network connectivity to and from.\xe2\x80\xa2 Support on issues related to Server running slowly, scaling issues\xe2\x80\xa2Having a minimum of 2 to 5 Years of Experience Manage Physical and Virtual Servers in a large geographically dispersed environment typically 300+ Servers, Azure Backup and physical and virtual storage systems.\xe2\x80\xa2 Coordination with external vendor for the Issue resolution and solution optimization.

Qualifications

• Diploma/Graduate\xe2\x80\xa2 Experience with 3 Years to 5 Years in same or related\xe2\x80\xa2 Preference for Domain specific certifications \xe2\x80\xa2 1 -2 Year\'s of experience in VMware, vSphere/vCenter (including vswitch settings)\xe2\x80\xa2 1 -2 Year\'s of experience in SAN Array config and connectivity\xe2\x80\xa2 1 -2 Year\'s of experience in Active Directory (including Entra),Server software install\xe2\x80\xa2 Good to Have experiance with Citrix VDI \xe2\x80\xa2 Detailed diagrams such as DFD, rack elevations, etc\xe2\x80\xa2 DNS, AZURE IAAS\xe2\x80\xa2 MFT and SFTP \xe2\x80\x93 some knowledge (Important for non-senior engineers, we get 5 \xe2\x80\x93 7 sftp tickets a week)\xe2\x80\xa2 DHCP, Veeam (must know BCDR methodology)

WNS Global Services