Recovery Telecaller Executive
Year Viman Nagar, Pune, Maharashtra, India
Job Description
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Profile : Recovery Telecaller Executive Location : Pune Viman Nagar Experience : 1-2 year Gender : Male/Female Education : Bcom Salary : 15000 to 20000 Monthly Responsibilities:
+91 9834081995
- Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
- Developing debt collection strategies and plans.
- Adhering to the FDCPA throughout the debt collection process.
- Contacting debtors by telephone to enact and negotiate debt recovery.
- Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
- Preventing repeated payment delinquency by negotiating manageable debt payments.
- Negotiating settlements to receive payment on a certain percentage of the debt.
- Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid.
- Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied.
- Initiating legal and repossession proceedings if debt recovery fails.
- Debt collection certification or training preferred.
- In-depth knowledge of the FDCPA and professional codes of conduct.
- Proficiency in debt collection software, such as ACE and CollectMax.
- A minimum of 2 years experience in sales, customer service, or telemarketing.
- Previous debt collection experience will be advantageous.
- Experience in developing and enacting debt recovery plans and strategies to prevent losses.
- Exceptional ability to communicate with debtors to negotiate debt payment plans.
- Ability to collaborate on debt collection efforts with other departments and institutions.
- Experience in tracking down defaulters by searching publicly available databases and records.
- Exceptional recordkeeping and interpersonal skills.
- Provident Fund
- Day shift
- Bachelor\'s (Preferred)
- payment collection: 1 year (Preferred)
- Tele Caller: 1 year (Preferred)
- total work: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
- Viman Nagar, Pune, Maharashtra (Required)
- Viman Nagar, Pune, Maharashtra: Relocate before starting work (Required)
+91 9834081995
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Job Detail
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Job IdJD3244521
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationViman Nagar, Pune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear