Key Responsibilities:
1. Debt Collection:
- Follow up with clients for overdue payments via calls, emails, and face-to-face meetings.
- Develop and maintain strong relationships with clients to ensure timely payment.
- Initiate collection action plans and document interactions and commitments from clients.
2. Reconciliation and Documentation:
- Regularly reconcile outstanding payments with client accounts.
- Accurately document and maintain records of all collections and recoveries in the company's financial system.
- Prepare reports on collection status, aging, and cash inflows for management review.
3. Dispute Resolution:
- Identify and resolve any payment discrepancies or disputes in a timely manner.
- Collaborate with other departments, such as Sales and Customer Service, to resolve client issues and facilitate collections.
4. Strategy and Planning:
- Develop effective recovery strategies to minimize overdue balances.
- Recommend improvements to the recovery process for faster and more efficient collection cycles.
5. Legal and Compliance:
- Coordinate with legal advisors for cases requiring legal intervention.
- Ensure all recovery activities comply with regulatory requirements and company policies.
Job Type: Full-time
Pay: ?18,000.00 - ?22,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Required)
Language:
• English (Required)
Work Location: In person
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