Job Description

Role Overview: As a receptionist/telephonist, you are the first point of contact for anyone entering the office or calling in. You play a crucial role in creating a positive and welcoming environment, ensuring that visitors and callers have a pleasant experience.

Key Responsibilities:

Front Desk Management: Greet and welcome visitors with a warm and friendly demeanor.
Manage incoming and outgoing calls, directing them to the appropriate person or department.
Maintain a tidy and organized reception area.

Communication Hub: Answer and screen phone calls in a professional manner.
Relay messages accurately and promptly to the intended recipients.
Handle inquiries and provide basic information to callers.

Appointment Scheduling: Schedule appointments and meetings for staff members.
Keep track of meeting room bookings and availability.

Mail and Package Handling: Receive and distribute mail and packages.
Notify employees of package deliveries.

Administrative Support: Assist with administrative tasks such as data entry, filing, and photocopying.
Coordinate with other departments to ensure smooth office operations.

Visitor Management: Issue visitor badges and maintain a record of visitor information.
Ensure security protocols are followed for visitors.

Skills and Qualifications:

• Excellent verbal and written communication skills.
• Professional and friendly demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize.
• Proficient in using office equipment, including phone systems and computers.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a similar role is preferred.
• Familiarity with office software and phone systems.

Working Conditions:

• Typically works in an office environment.
• May require standing or sitting for extended periods.
• Regular use of phones, computers, and other office equipment.

Job Type: Full-time

Pay: ?5,000.00 - ?12,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Nuapada, Cuttack, Orissa: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: In person