Job Description

We are seeking a dynamic and highly skilled female Receptionist to join our team. This multifaceted role requires an individual with exceptional communication and interpersonal skills, a warm and welcoming presence, and the ability to provide counselling, manage telecalling tasks, and assist with video creation. The ideal candidate will be confident, resourceful, and able to handle multiple responsibilities with ease.

Key Responsibilities:

• Reception and Front Desk:
• Greet and welcome visitors with a friendly and professional demeanor.
• Manage phone calls, emails, and general inquiries, directing them to the appropriate departments.
• Ensure the reception area is clean, organized, and welcoming at all times.
• Maintain schedules and coordinate appointments for clients, staff, or visitors.
• Telecalling / Customer Interaction:
• Handle inbound and outbound calls professionally, addressing queries and offering relevant information.
• Conduct follow-up calls, customer surveys, and handle appointment reminders.
• Video Making & Content Creation:
• Assist with creating video content for the company's marketing and internal communication needs.
• Administrative Support:
• Provide administrative support as required, including data entry, filing, and record keeping.
• Assist in the preparation of meeting materials and presentations.
• Ensure office supplies are stocked and assist with ordering when necessary.

Requirements:

• Education: Minimum high school diploma
• Skills & Attributes:
• Excellent communication skills, both verbal and written.
• Empathy and strong interpersonal skills for handling counselling duties.
• Proficiency with video editing software (e.g., Canva etc.) or willingness to learn.
• Comfortable using office software (Microsoft Office, Google Suite, etc.).
• A pleasant and professional appearance with a welcoming personality.

Job Types: Full-time, Permanent, Fresher

Pay: ?8,086.00 - ?18,000.00 per month

Benefits:

• Paid sick time

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Application Deadline: 22/11/2024
Expected Start Date: 22/11/2024